Privacy Policy

---**Privacy Policy****Effective Date:** 01/01/24
Redline PDR & Collision, LLC ("Redline PDR") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.
**1. Information We Collect**As part of our business operations, Redline PDR may collect personal information from you. The types of information we may collect include:- **Contact Information:** Name, address, email address, phone number.- **Vehicle Information:** VIN, make, model, year, and condition of your vehicle.- **Financial Information:** Payment information including credit card details.- **Online Information:** IP address, browser type, and browsing behavior on our website.
**2. How We Use Your Information**We use the information we collect to:- Provide and manage our services, including hail repair and collision services.- Process payments and manage your account.- Communicate with you regarding your service appointments and inquiries.- Improve our services and enhance customer experience.- Comply with legal obligations and protect our rights and property.
**3. Information Sharing**We may share your personal information with:- **Service Providers:** Third-party vendors who assist us in operating our business and providing services to you (e.g., payment processors, towing services).- **Legal Compliance:** Law enforcement or regulatory agencies if required by law or to protect our legal rights.- **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
**4. Data Security**Redline PDR takes the security of your information seriously. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
**5. Your Rights and Choices**You have the right to:- Access and update your personal information.- Request the deletion of your personal data, subject to legal and contractual restrictions.- Opt-out of receiving marketing communications from us. To exercise these rights, please contact us at redlinepdr.customer@gmail.com.
**6. Changes to This Privacy Policy**We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
**7. Contact Us**If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Redline PDR & Collision, LLC  Email: redlinepdr.customer@gmail.com  Address: 133 Hampel Rd Palmer, Tx 75152 By using our services, you consent to the terms of this Privacy Policy.